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CityOn and ELE ME build the country's first "Rider's House"

   CityOn
CityOn & ELE ME| Make food delivery more convenient
In recent years, with the rise and rapid development of the take-out industry in China, consumers' dining patterns have also quietly changed. From traditional grocery shopping and cooking to restaurants, to what you want to take out to home. Takeaway apps have become a must-have software for everyone. Currently, Hungry Food is one of the largest Internet food delivery service platforms in China. In June 2019, CityOn  (Xi'an) Shopping Center and Hungry Food Delivery jointly created the world's first "Rider's House", binding online traffic models and offline services more intelligently, allowing online traffic Diversion of offline entities, so that offline entities can better exert their advantages and functions, and realize the mutual benefit of commercial retail entities and Internet technology in the field of commercial retail.

After the "Rider's House" cooperation project is launched, consumers can easily find the entrance to the food channel on the homepage of the hungry Me takeaway app. Entering the channel to order food, you can enjoy reduced food delivery costs and the orientation of CityOn hungry Food delivery subsidies. Especially the consumer groups of three to five kilometers around CityOn after ordering hungry, can receive food delivery service one third faster than before, which is attributed to CityOn has customized a small rest station with integrated service facilities in CityOn for the hungry takeaway brother.


"Rider's House" service facilities are readily available
"You can charge your mobile phone here, there is wireless wifi, there is a rest area to read books and newspapers, and water, it's really good!" The project has just landed, hungry, the delivery person Xiao Li is at the "Rider's House" "Feel the convenience of this cozy inn." "Rider's House" is located on the ground floor of CityOn  (Xi'an) Shopping Center. The bright blue theme station not only solves the problem of intermittent rest during the meal delivery of the 3-5 kilometers of takeaway brothers around. Various supporting hardware facilities are also readily available. In order to give back to CityOn's targeted service delivery buddies, CityOn will also open a VIP channel for buddies in the later period to enjoy some member activities and benefits.

The race against time is that every delivery person will encounter problems with every order. Delays or wrong delivery may get bad reviews from consumers, and the amount of delivery orders is directly linked to their own income. In order to provide a faster delivery channel for the take-out brother, and at the same time allow consumers to receive orders faster, Xi’an Port Xi’an through data analysis and hardware facilities transformation, opened a dedicated entrance channel and exclusive for the delivery staff during peak hours Floor elevators, and take-out waiting areas are set up at the door of each tenant. It saves time for the food delivery staff to the greatest extent, and allows them to "run less legs". While it is convenient for the takeout brother, in order to provide consumers with more affordable benefits. CityOn and Hungry Food Delivery will also jointly launch a series of discounts such as delivery fee reductions every month, which will benefit 3-5km consumers.


Xu Jingdong, General Manager of CityOn (Xi'an) Shopping Mall, said: "CityOn has been exploring the practice of new retail in shopping malls and has achieved many national firsts. Such as 2017, Xidi Port Xi'an innovatively introduced cooperation with APP Internet technology, including the establishment of The country ’s first Himalayan 'sound library' in shopping, the nation's first shopping mall SF Express service station, the northwest's first Mobike intelligent parking pile and Mobike cycling charging equipment. These new technologies have enabled Xidi Port Xi'an and The surrounding communities are closely connected with the new retail model through services, and have successfully achieved diversion from online traffic communities to offline physical shopping malls, and have achieved record highs in passenger flow and sales. In addition, in terms of customer service: 'Visitor interactive rest area', Many projects such as "Customer Voice Wall", "Ms. Exclusive Parking Space", "Members Exclusive Parking Space", "High-speed Rail Self-service Ticketing Machine", "Member Quality Life Mini Program" and so on also always uphold the concept of customer experience first and innovative business model . "


As in the past two years, the CityOn (Xi'an) shopping mall is committed to becoming a benchmark commercial landmark in Xi'an and even the entire Northwest region. Together with merchants and third-party high-quality businesses, it brings more consumers an excellent shopping experience Service details and models set a benchmark for the industry.