PRESS RELEASE Home > About Us > Press Release

CityOn Resumes Business and Has Prepared Epidemic Prevention Measures

   CityOn
CityOn(Xi'an) Shopping Center carefully protects customers' safety!
CityOn (Xi'an) Shopping Center In order to effectively implement the prevention and control of the new coronavirus pneumonia epidemic and service companies to resume production, some brands of CityOn(Xi'an) Shopping Center have resumed business on February 29 (yesterday).


On the day of resumption of business, Yu Sufujiang, member of the Standing Committee of the Municipal Party Committee, Secretary of the Party Working Committee of the Economic Development Zone, and commander of the district epidemic prevention and control headquarters, conducted a survey on the epidemic prevention and resumption of CityOn (Xi'an) shopping center.


(Xu Jingdong, general manager of CityOn (Xi'an) Shopping Center, accompanied the inspection and explanation)


Coming to CityOn  (Xi'an) Shopping Center, Yusu Fujiang lined up in line with a one-meter line on the ground to wait for the mall to enter. After entering the venue, the code was scanned by "One Code Pass" to confirm and measure body temperature. Yusu Fujiang expressed his affirmation when he saw that the "One Code Pass" registration area was set up outside the shopping mall and there was a special person in charge of filling in the information.


He said that operators of commercial complexes should earnestly strengthen their awareness of prevention and control, fulfill their main responsibilities, and make plans for the prevention and control of employees, merchants, and safe shopping of consumers. At the same time, enterprises are encouraged to innovate services, accelerate development, and enhance urban vitality.


CityOn (Xi'an) Shopping Center, as the gateway shopping center in Xi'an, has always attached great importance to epidemic prevention and control, market disinfection, customer safety, and employee health. During the suspension period, staff members are also scheduled to take turns on a daily basis to clean and disinfect all areas in preparation for safe operation.

After the resumption of business, a series of comprehensive protection and disinfection measures have been established to ensure the safety of customers and employees, and provide safety and reliability for every customer who comes through through measures such as crowd flow guidance, registration and inspection, comprehensive disinfection, and provision of emergency services. , A trusted shopping environment.



We will build a safety barrier to protect health and safety together!


The CityOn (Xi'an) shopping center resumed business, and its business hours were adjusted to 11: 00-19: 00. Customers who came to the shopping center during the epidemic can enter the shopping center through Gate 1 (South Gate).


Yesterday, on the first day of the shopping mall's return to business, a small peak in passenger flow ushered in. However, the prevention and control measures of CityOn (Xi'an) Shopping Mall are still in order. Warning signs, keep a distance of 1.5m, orderly queue to enter.


In the waiting area of the queue, the shopping center also laid disinfectant carpets in advance to disinfect and prevent epidemic of the soles of the shoes, ensuring the safety and epidemic prevention work for each customer.

(The 1.5m safety prompt line at the entrance is lined up in an orderly manner, and a code pass is checked)


Scanning and disinfection before entering the venue, safer shopping
Before entering the shopping center, the staff will take a temperature measurement for each customer who comes. After the body temperature is normal, the customer will show the Xi'an QR pass code to check and register, then you can enter the shopping center and start shopping!


(Guidance guide and disinfection reminder for the closed passage door of the peripheral plaza)




Warm tips can be seen everywhere, intimate service makes you safer
After entering the shopping center, warm reminders and 0-contact related epidemic prevention service facilities can be seen everywhere, for example: before entering the passengers, customers can extract "special tissue paper for elevator button selection" to avoid direct contact with elevator buttons; they can also be used when using toilet 0 Contact a series of anti-epidemic and heart-warming service facilities such as hand soap and paper. These detailed services make everyone's shopping more safe and secure.


In addition, safety and epidemic prevention tips can also be seen everywhere in the shopping mall: seven-step washing in the bathroom, tips for waiting for the safe distance of the elevator, etc. Even for inquiries from the customer service desk, the shopping mall has also set up a 1.5m safety reminder line and prepared some medical supplies in advance to protect customers' needs and provide intimate and warm services for everyone ~

(Passenger Sterilization and Safe Paper Reminder / Customer Service Desk Customer Inquiry Channel and 1.5m Safety Reminder Line)


Non-contact service throughout, disinfection and epidemic prevention protect our customers


CityOn (Xi'an) Shopping Center has set up a staff entrance channel to divert customers, and a floor mat sprayed with disinfectant in front of each store door, which can be used to disinfect the soles before entering.


Employees in the store also wear face masks and sterilize the store in high frequency every day. In order to protect the safety of customers, consumer payment is also recommended to use WeChat or Alipay and other 0-contact methods to protect your health.


Safe departure is guaranteed, and it is more warm to go home at ease
In addition to strict measures for entering the city, CityOn (Xi'an) Shopping Center has also set up an exclusive departure channel. It also takes strict and standardized inspections. Please remember to walk through Gate 3 (North Gate) and show a code After passing and measuring body temperature, you can leave the field.


In order to be able to respond to possible emergencies, shopping malls have set up emergency isolation areas both indoors and outdoors to ensure timely response.

(Exit temperature measurement and scanning channel / employee entrance channel / emergency isolation area)




Depot epidemic prevention is more at ease, travel convenience is guaranteed


Opening on the first day, customers coming by car do not have to worry, the shopping center has carried out the anti-epidemic work of the parking lot in an orderly manner.


Customers driving to the park can park their car on the B1 floor, wear masks, cooperate with the staff to check the temperature and register information, and pass the clear parking yard guidance.

(Customers entering the mall from the parking lot need to register for temperature measurement)


The epidemic is not over yet. Before we go shopping, please protect yourself and protect the health and safety of others. At the same time, CityOn (Xi'an) Shopping Center will spare no effort to do disinfection and epidemic prevention work, always providing customers and employees with a safety , Neat, comfortable and warm shopping environment.


Think about what you think, and escort you intimately, the warmth and perseverance of CityOn Xidi Port (Xi'an) Shopping Center has always been with you.